QUESTION The concepts of a legal minimum hourly wage and the Social Security retirement system are taken for granted by most Americans, but these were not created with the Declaration of Independence. When were these two aspects of worklife established? A) 1890s B) 1920s C) 1930s D) 1940s E) 1960s ANSWER Answer: C Explanation: […]
QUESTION Rank-and-yank performance evaluations are grounded in a performance bell curve. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: This system distributes employee performance grades in a bell curve. Top graders earn bonuses or promotions, and low graders are warned or dismissed. This is also called a forced ranking performance […]
QUESTION Strikes are a tactic used by labor unions to have their demands addressed by management. The federal government enforces the rights of employees to vote on establishing unions, which may strike against an employer. In what circumstances can the U.S. president prevent or end a strike? A) when the economy is in recession B) […]
QUESTION In a 360-degree assessment, employees are appraised by their managers, coworkers, subordinates, and customers. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: A 360-degree assessment provides an employee with multiple perspectives on his or her performance.
QUESTION After a recent government inspection of the factory floor, the Iron Clad Widget company was ordered to pay a fine and to retrofit its machines with guards that protect employees from possible injury. What is the basis for the government’s actions at Iron Clad? A) Patient Protection & Affordable Care Act B) Worker Adjustment […]
QUESTION Shadowing is when a manager watches a recent employee to ensure he or she is performing effectively in the new job. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Shadowing is when an employee who is being trained on the job watches more experienced employees to learn the necessary […]
QUESTION Which of the following, if true, most supports following Behr’s suggestion that Mini-Glee keep its training and development in house, even at added expense? A) The company would have to build a studio if it wanted to develop its own T&D webinars. B) Many of the most experienced people who’ve presented the training programs […]
QUESTION Which of the following, if true, most supports Carlson’s suggestion that Mini-Glee rely on Internet-based learning, using an external vendor? A) Mini-Glee’s competitors are also looking into the use of webinars in their T&D programs. B) Licensing Internet-delivered training programs allows them to be delivered simultaneously at all of Mini-Glee’s locations. C) Most of […]
QUESTION If Behr’s position were adopted by Mini-Glee’s board and he was instructed to upgrade the firm’s T&D performance, what would be his best first step in determining the firm’s needs? A) Identify the least productive employees and prescribe extra training for them. B) Determine the specific skills and job knowledge needed by employees at […]
QUESTION Which of the following, if true, most strongly supports recommending increased mentoring and coaching as a cost-effective solution? A) The activity can be carried out through teamwork so that participants can continue their normal activities with only brief interruptions for feedback. B) Managers and supervisors at Mini-Glee often complain that subordinates do not have […]
