QUESTION Which of the following is a drawback to formal performance appraisals? A) They only focus on objective assessments. B) They rank employees on a bell curve. C) They offer infrequent insights into performance. D) They do not accommodate multiple perspectives. E) They emphasize behavioral observations. ANSWER Answer: C Explanation: C) Formal appraisals are […]
QUESTION Fumiko, an HR manager, is teaching a seminar on the appraisal process. As students call out keywords that reflect objective appraisals, she writes them on a whiteboard. She’ll ask a student to erase any words that don’t belong in the list. She can already see one word that won’t make the cut. Which of […]
QUESTION Under a forced ranking performance review system, which employees are most likely to be terminated? A) those falling at the peak of the curve B) those falling to the left of the peak C) those falling to the right of the peak D) those falling to the far left of the peak E) those […]
QUESTION Alex, Betty, and Celia work for a company that uses a forced ranking performance review system. After the appraisals were complete, Alex received a raise, Betty was fired, and Celia retained her position with no praise or reprimand. From left to right, how did these employees fall on the bell curve ranking? A) Celia […]
QUESTION Which of the following would NOT derive much benefit from customer performance appraisals? A) a hotel concierge B) a waitress C) an airline pilot D) a retail salesperson E) a landscaper ANSWER Answer: C Explanation: C) Customer appraisals are valuable in service industries such as hotels and restaurants, where there is considerable employee/customer […]
QUESTION Martin works for a company that utilizes rank-and-yank evaluation systems. At the end of the review cycle, Martin did not receive a warning or termination notice, yet he did not receive a raise or promotion. Where did he rank on the evaluation bell curve? A) at the peak of the curve B) to the […]
QUESTION Which of the following businesses is subject to compliance with Title VII of the Civil Rights Act? A) a metals clearinghouse with eight employees selling materials throughout New England B) a dental practice with six employees in New York City C) a small grocery chain of stores in Minnesota with 135 employees D) a […]
QUESTION Tanya took a personality test for a potential job. Her score indicated a lack of fit with the organization. She really wanted the job and explained she had the flu when she took the test. The next week, Tanya felt better and took the test again—and got the same score. Which adjective best describes […]
QUESTION The company Peter works for is closing down his office. His manager offered to submit reference letters to any company where laid-off employees apply for new jobs. Peter and his boss never got along. He is concerned her letter may not be beneficial. Which law allows Peter to see the contents of the letter? […]
QUESTION What process is used to help new employees fit into a job and an organization? A) shadowing B) networking C) development D) orientation E) mentoring ANSWER Answer: D Explanation: D) Orientation occurs during the first 30 to 90 days of a new job and is designed to help an employee be more effective.
