QUESTION Amy is an air traffic controller in New Jersey. She is scheduled to spend two weeks at a facility in Oklahoma learning to use a new computer system under a variety of simulated high-stress scenarios. Which term best describes this experience? A) job rotation B) shadowing C) vestibule training D) distance learning E) apprenticeship […]
QUESTION Forced ranking performance review systems rank all employees within a company business unit against one another. Their performance grades are distributed on a bell curve, which determines potential disciplinary actions or rewards. What is NOT a potential drawback of these evaluation systems? A) They lower employee morale. B) They invite legal challenges. C) They […]
QUESTION Why do businesses provide training and development for their employees? A) to avoid external recruiting B) to comply with the Worker Adjustment & Retraining Notification Act C) to comply with the OSHA regulations D) to increase their performance and productivity E) to prepare them for employment tests ANSWER Answer: D Explanation: D) Training […]
QUESTION Hector and Carmela work for a firm that uses forced ranking performance reviews. They were surprised to receive low rankings and reprimands, when there seemed to be little difference in performance among their work unit. They are considering taking legal action. What law would be appropriate for their case? A) Sarbanes-Oxley Act B) Equal […]
QUESTION Bert manages operations for a large warehouse and is conducting performance appraisals. He has just told a first-year employee that she is too slow navigating the warehouse for multiple order pickups. What is the best counsel that Bert can offer this employee? A) to arrange an internship B) to find a different line of […]
QUESTION Which of the following is NOT considered an incentive under employee compensation structures? A) profit-sharing plans B) bonuses C) stock options D) commissions E) golden parachutes ANSWER Answer: E Explanation: E) Golden parachutes are considered a benefit or nonsalary compensation. These are lucrative severance payments guaranteed to key executives under prior agreement.
QUESTION Which of the following is NOT considered part of the contingent workforce? A) a substitute high school teacher B) a paid trial testimony expert C) a telecommuting paralegal D) an on-call pediatric nurse E) a contract graphic designer ANSWER Answer: C Explanation: C) An employee can telecommute and still be considered a regular, […]
QUESTION As part of its selection process, a freight company administered tests to candidates to assess their practical math skills, which are important to the job. Yet, the manager is reporting that three recent hires are struggling with calculating the dimensions of parcels. What role did the test play in this situation? A) The employees […]
QUESTION Companies conducting a selection process are at risk of legal action from unhired candidates who claim they are victims of bias. What strategy can help to lower the risk of bias? A) conducting unstructured interviews B) conducting Internet-based interviews C) conducting interviews by committee D) eliminating systematic scoring of interviews E) checking applicants’ references […]
QUESTION Which of the following is NOT considered part of the background information component of the employee selection process? A) reference checks B) resumes C) credit checks D) drug tests E) criminal history ANSWER Answer: D Explanation: D) Drug tests are not part of the standard background information procedure, which commonly precedes the interview […]
