QUESTION Leo has decided to offer one of his top salespeople a promotion to regional sales manager, but he has to consider some issues before making the offer. What is Leo LEAST concerned about? A) nepotism B) discrimination C) colleague sentiment D) soft skills E) cronyism ANSWER Answer: D Explanation: D) Managers must review […]
QUESTION The automobile industry is very much affected by supply and demand. If dealerships are overstocked with certain cars, an automaker may temporarily shut down production at some plants and then restart production as inventory is sold off. What happens to the workers at these plants? A) They are downsized. B) They are transferred. C) […]
QUESTION Which of the following lists actions toward employees from least acute to most severe? A) layoff > discipline > transfer > firing > downsizing B) discipline > transfer > layoff > downsizing > firing C) downsizing > firing > transfer > layoff > discipline D) transfer > discipline > layoff > downsizing > firing […]
QUESTION Spencer has been bored in his job for the last six months. He enjoys what he does but serving the same clients with the same needs no longer makes him want to come to work in the morning. At his last review, he mentioned this to his boss, Laura. What is the best way […]
QUESTION Which of the following is covered by the 1974 Employee Retirement Income Security Act? A) base pay B) flextime C) benefits D) incentives E) downsizing ANSWER Answer: C Explanation: C) ERISA sets rules for managing private pension plans, which are a form of employee benefits.
QUESTION Which of the following is NOT considered part of compensation? A) perquisites B) base pay C) flextime D) bonuses E) gainsharing ANSWER Answer: C Explanation: C) Compensation consists of base pay, benefits, and incentives. Flextime is a scheduling strategy that can help motivate employees.
QUESTION Beatriz is looking forward to meeting with her boss to discuss her performance over the past year. As a pharmaceutical sales rep, she feels she can trust the process because the company uses objective appraisals. Which of the following gives Beatriz this confidence? A) She has a can-do attitude and scores highly in trait […]
QUESTION Which of the following is a drawback to formal performance appraisals? A) They only focus on objective assessments. B) They rank employees on a bell curve. C) They offer infrequent insights into performance. D) They do not accommodate multiple perspectives. E) They emphasize behavioral observations. ANSWER Answer: C Explanation: C) Formal appraisals are […]
QUESTION Fumiko, an HR manager, is teaching a seminar on the appraisal process. As students call out keywords that reflect objective appraisals, she writes them on a whiteboard. She’ll ask a student to erase any words that don’t belong in the list. She can already see one word that won’t make the cut. Which of […]
QUESTION Under a forced ranking performance review system, which employees are most likely to be terminated? A) those falling at the peak of the curve B) those falling to the left of the peak C) those falling to the right of the peak D) those falling to the far left of the peak E) those […]
