QUESTION Jesse is director of the transportation department for a metropolitan area choked by commuter traffic. He is developing a policy that encourages companies to support alternate employee scheduling to decrease rush hour gridlock. Which strategy will be most effective in reducing traffic? A) flextime B) telecommuting C) compressed workweek D) job sharing E) part-time […]
QUESTION After implementing some new initiatives, Jake’s workgroup managed to save the company over $42,000 last quarter. To mark the achievement, every member of the team received a check for $1,800. What is the term for these payments? A) profit sharing B) stock options C) commissions D) bonuses E) gainsharing ANSWER Answer: E Explanation: […]
QUESTION Which of the following is NOT considered a soft skill for the workplace? A) conflict resolution B) programming C) communication D) problem solving E) collaborating ANSWER Answer: B Explanation: B) Computer programming is a specific technical skill necessary to perform a particular job. Soft skills help employees navigate successfully through the work environment […]
QUESTION How has the growth of computer technology affected work hours? A) more telecommuting B) more flextime C) more job sharing D) more compressed workweeks E) more part-time work ANSWER Answer: A Explanation: A) Working at home with telecommunications—such as e-mail and the Internet—is called telecommuting.
QUESTION Leo has decided to offer one of his top salespeople a promotion to regional sales manager, but he has to consider some issues before making the offer. What is Leo LEAST concerned about? A) nepotism B) discrimination C) colleague sentiment D) soft skills E) cronyism ANSWER Answer: D Explanation: D) Managers must review […]
QUESTION The automobile industry is very much affected by supply and demand. If dealerships are overstocked with certain cars, an automaker may temporarily shut down production at some plants and then restart production as inventory is sold off. What happens to the workers at these plants? A) They are downsized. B) They are transferred. C) […]
QUESTION Which of the following lists actions toward employees from least acute to most severe? A) layoff > discipline > transfer > firing > downsizing B) discipline > transfer > layoff > downsizing > firing C) downsizing > firing > transfer > layoff > discipline D) transfer > discipline > layoff > downsizing > firing […]
QUESTION Spencer has been bored in his job for the last six months. He enjoys what he does but serving the same clients with the same needs no longer makes him want to come to work in the morning. At his last review, he mentioned this to his boss, Laura. What is the best way […]
QUESTION Which of the following is covered by the 1974 Employee Retirement Income Security Act? A) base pay B) flextime C) benefits D) incentives E) downsizing ANSWER Answer: C Explanation: C) ERISA sets rules for managing private pension plans, which are a form of employee benefits.
QUESTION Which of the following is NOT considered part of compensation? A) perquisites B) base pay C) flextime D) bonuses E) gainsharing ANSWER Answer: C Explanation: C) Compensation consists of base pay, benefits, and incentives. Flextime is a scheduling strategy that can help motivate employees.
