QUESTION Human resource managers need to think about filling a company’s needs for the future. What must they know to accomplish this? What will be an ideal response? ANSWER Answer: HR managers need to understand the company’s long-term vision and strategic plan. They then have to determine what type of employees will help the […]
QUESTION Which of the following, if true, most strongly justifies the job analyst’s recommendation that job descriptions be substantially revised in light of Treadcorps’ technological changes? A) Several line managers at the first Treadcorps locations are approaching retirement age. B) One of Treadcorps’ rivals is considering a system that allows customers to order tires and […]
QUESTION What are three important issues covered by U.S. equal employment opportunity laws? What will be an ideal response? ANSWER Answer: EEO laws cover the areas of discrimination, affirmative action, and sexual harassment. Explanation: EEO laws cover the areas of discrimination, affirmative action, and sexual harassment both in recruiting/hiring employees and within the workplace.
QUESTION What should the goal of the Treadcorps job analysis be? A) Make the overall performance of the Treadcorps system more efficient and profitable. B) Identify the most inefficient employees and replace them with workers who are more computer literate. C) Continue to use technological innovations to make Treadcorps more competitive with other auto parts […]
QUESTION Chad’s boss, Eric, has asked him for months to go to dinner. Chad knows the invitation isn’t business related and has told Eric that he prefers to maintain professional relationships with colleagues. Eric has hinted that passing up dinner may mean Chad’s losing a promotion. What situation is Chad facing? What will be an […]
QUESTION What should the job analyst begin by doing? A) Create a questionnaire to be administered to employees about the tasks they perform during a normal workday. B) Learn as much about the workplace situation by talking with supervisors who are familiar with the normal operation of a typical Treadcorps location. C) Go to a […]
QUESTION Jesse is director of the transportation department for a metropolitan area choked by commuter traffic. He is developing a policy that encourages companies to support alternate employee scheduling to decrease rush hour gridlock. Which strategy will be most effective in reducing traffic? A) flextime B) telecommuting C) compressed workweek D) job sharing E) part-time […]
QUESTION After implementing some new initiatives, Jake’s workgroup managed to save the company over $42,000 last quarter. To mark the achievement, every member of the team received a check for $1,800. What is the term for these payments? A) profit sharing B) stock options C) commissions D) bonuses E) gainsharing ANSWER Answer: E Explanation: […]
QUESTION Which of the following is NOT considered a soft skill for the workplace? A) conflict resolution B) programming C) communication D) problem solving E) collaborating ANSWER Answer: B Explanation: B) Computer programming is a specific technical skill necessary to perform a particular job. Soft skills help employees navigate successfully through the work environment […]
QUESTION How has the growth of computer technology affected work hours? A) more telecommuting B) more flextime C) more job sharing D) more compressed workweeks E) more part-time work ANSWER Answer: A Explanation: A) Working at home with telecommunications—such as e-mail and the Internet—is called telecommuting.
