QUESTION What are three important issues covered by U.S. equal employment opportunity laws? What will be an ideal response? ANSWER Answer: EEO laws cover the areas of discrimination, affirmative action, and sexual harassment. Explanation: EEO laws cover the areas of discrimination, affirmative action, and sexual harassment both in recruiting/hiring employees and within the workplace.
QUESTION What should the goal of the Treadcorps job analysis be? A) Make the overall performance of the Treadcorps system more efficient and profitable. B) Identify the most inefficient employees and replace them with workers who are more computer literate. C) Continue to use technological innovations to make Treadcorps more competitive with other auto parts […]
QUESTION Chad’s boss, Eric, has asked him for months to go to dinner. Chad knows the invitation isn’t business related and has told Eric that he prefers to maintain professional relationships with colleagues. Eric has hinted that passing up dinner may mean Chad’s losing a promotion. What situation is Chad facing? What will be an […]
QUESTION What should the job analyst begin by doing? A) Create a questionnaire to be administered to employees about the tasks they perform during a normal workday. B) Learn as much about the workplace situation by talking with supervisors who are familiar with the normal operation of a typical Treadcorps location. C) Go to a […]
QUESTION In the context of sexual harassment in the workplace, what distinguishes a hostile environment from quid pro quo? What will be an ideal response? ANSWER Answer: In a hostile environment, the person being harassed faces no risk of financial harm. In a quid pro quo situation, the person being harassed is at risk […]
QUESTION How can job hunters get direct experience in a field that they would like to be working in? What will be an ideal response? ANSWER Answer: People can take a paid or unpaid internship. They can also be hired as contingent or temporary workers. Both of these options offer direct experience that people […]
QUESTION Which of the following is NOT considered a soft skill for the workplace? A) conflict resolution B) programming C) communication D) problem solving E) collaborating ANSWER Answer: B Explanation: B) Computer programming is a specific technical skill necessary to perform a particular job. Soft skills help employees navigate successfully through the work environment […]
QUESTION How has the growth of computer technology affected work hours? A) more telecommuting B) more flextime C) more job sharing D) more compressed workweeks E) more part-time work ANSWER Answer: A Explanation: A) Working at home with telecommunications—such as e-mail and the Internet—is called telecommuting.
QUESTION Leo has decided to offer one of his top salespeople a promotion to regional sales manager, but he has to consider some issues before making the offer. What is Leo LEAST concerned about? A) nepotism B) discrimination C) colleague sentiment D) soft skills E) cronyism ANSWER Answer: D Explanation: D) Managers must review […]
QUESTION The automobile industry is very much affected by supply and demand. If dealerships are overstocked with certain cars, an automaker may temporarily shut down production at some plants and then restart production as inventory is sold off. What happens to the workers at these plants? A) They are downsized. B) They are transferred. C) […]
