QUESTION A job description explains A) what personal qualities company leaders consider important to the job. B) how much the position pays on an annual basis. C) what a job entails, such as a list of duties and responsibilities. D) what behaviors would be grounds for dismissal from the job. ANSWER C
QUESTION List the five steps that people go through when assessing their reaction to something new. What will be an ideal response? ANSWER (1) Know. (2) Persuade. (3) Decide. (4) Implement. (5) Confirm.
QUESTION Things that give people satisfaction and motivate them when they receive them are called ________. a. hygiene factors b. safety needs c. motivators d. feedback ANSWER c
QUESTION Why is allowing too much complacency a pitfall of change? What will be an ideal response? ANSWER Complacency is being satisfied where you are and not taking the initiative to grow. When people get complacent, they aren’t motivated to change.
QUESTION Marketing campaigns consists primarily of advertising a product or service. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Job specifications describe A) the personal qualities company leaders consider important to the job. B) the behaviors that would be grounds for dismissal from the job. C) the salaries that similar positions in other companies pay for the job. D) the title that a person in that position would hold. ANSWER A
QUESTION In a ________, an entrepreneur summarizes strategy for a new venture and shows how it will be implemented. a. venture capital plan b. business plan c. franchise agreement d. financial analysis ANSWER b
QUESTION The view that employees like work, are motivated, and do not need close supervision to do their work describes Theory ________. a. W b. Y c. X d. Z ANSWER b
QUESTION Relational goals define what you want your target audience to know, believe, or perceive. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Businesses that are influential enough to affect the price of an item are called ________. a. trendsetters b. influential pricers c. price makers d. price takers ANSWER c