QUESTION The following section is taken from Ohlman Corp.âs balance sheet at December 31, 2014.Current liabilities Interest payable$ 53,830Long-term liabilities Bonds payable, 7%, due January 1, 20191,538,000Bond interest is payable semiannually on January 1 and July 1. The bonds are callable on any interest date.Journalize the payment of the bond interest on January 1, 2015. […]
QUESTION BUSN 258 Customer RelationsWeek 6 Discussions and Case StudyWeek 6 DQ 1: Dealing with Customer ExpectationsCustomer Expectations (Graded)Can we increase the customerâs perception of value without actually adding value? How would you increase the perception of value without actually increasing value? Why would you do this? What are the pros and cons of perceptions?Week […]
QUESTION BUSN 258 Customer RelationsWeek 7 Discussions, Assignmetn and YoudecideWeek 7 DQ 1: Managing Employees to Give Great Customer ServiceEmotional Labor (Graded)Have you had a job where you dealt with customers? To what extent did the job involve emotional labor? Did you find the job stressful? How did you deal with the stress?Week 7 DQ […]
QUESTION BUSN 258 Customer RelationsWeek 8 Final Exam Set 1Multiple Choice(TCO 1) The best way to win customer loyalty is to:(TCO 2) Which of the following problems is NOT listed as a people turnoff? Points(TCO 3) Small companies can compete against larger ones if they offer:(TCO 4) Which of the following is NOT an example […]
QUESTION BUSN 258 Customer RelationsWeek 8 Final ExamSet 2Multiple Choice(TCO 1) The first step to reduce waiting time is to:(TCO 2) Communication turnoffs often occur when employees are ignorant of:(TCO 3) Small companies can compete against larger ones if they offer:(TCO 4) Value arises from a tradeoff between:(TCO 5) To enhance value through goodness of […]
QUESTION BUSN 258 Customer RelationsWeek 8 Final ExamMultiple Choice(TCO 1) The best way to win customer loyalty is to:(TCO 2) Which of the following problems is NOT listed as a people turnoff? Points(TCO 3) Small companies can compete against larger ones if they offer:(TCO 4) Which of the following is NOT an example of something […]
QUESTION Question 1. Which of the following statements is CORRECT? Answer The primary difference between EVA and accounting net income is that when net income is calculated, a deduction is made to account for the cost of common equity, whereas EVA represents net income before deducting the cost of the equity capital the firm uses. […]
QUESTION BSOP 434 Logistics Complete Course (2 Sources)Week 1 DQ 1Why do inventories cost so much to maintain? Provide some examples of how cost is associated with carrying an inventory. Is there anything we can do to lower this cost, and if so, what? In addition to the question above, explain how excess inventories can […]
QUESTION BSOP 434 Logistics All HomeworkWeek 1 Homework Questions1. Distinguish between possession, form, time, and place utility.2. Why do contemporary supply chains need to be fast and agile?3. Discuss some of the ways that inventory can be reduced in the supply chain.4. Distinguish between a fixed order quantity and fixed order interval system. Which one […]
QUESTION BSOP 334 Resource Planning & Capacity Resource PlanningWeek 5Week 5 DQ 1How does an MRP-II system or an ERP system help a company be more successful in managing its business and achieving its strategic objectives? Relate this to actual situations of companies you are familiar with.Week 5 DQ 2It is said that successful supply […]
