WLAC MGM001 Week 3 exam 1

QUESTION

This exam contains 50 questions that are pulled randomly
from the various chapters indicated. You will have 2 hours (120 minutes) to complete this assignment. You cannot close
and finish later once you begin the assignment.
Part 1 of 1 Chapters 1-6 Score: 43 (of possible 50 points)
Question 1 of 50
Score: 1 (of possible 1 point)
Expatriates are individuals who live and work in their
domestic countries.

True
False

Question 2 of 50 Score: 1
(of possible 1 point)
With a population growth rate seven times greater than that
of any other group, __________ passed African Americans in 2003 to become the
country’s largest minority.

A. Hispanic
Americans

B. Asians
Americans

C. Arabs
Americans

D. Polish
Americans

Question 3 of 50
Score: 1 (of possible 1 point)
Analyzers are frequently unable to respond quickly to
perceived changes in the environment.

True
False

Question 4 of 50
Score: 1 (of possible 1 point)
Geert Hofstede surveyed a large group of IBM employees to
determine the various cultural dimensions that exist around the world.
True

False

Question 5 of 50
Score: 1 (of possible 1 point)
A self-centered and status-conscious person who tends to
save face and stir conflict is considered __________.

A.
team-oriented

B. participative

C. humane-oriented

D.
self-protective

Question 6 of 50
Score: 1 (of possible 1 point)
The general
environment of management includes a(n)__________

A. social
dimension

B. technological
dimension

C. political-legal
dimension

D. all of
the above

Question 7 of 50
Score: 1 (of possible 1 point)
Managers with an ethnocentric attitude are
home-country-oriented.
True

False

Question 8 of 50
Score: 1 (of possible 1 point)
Tacit knowledge is personal, intuitive, and undocumented
information.
True

False

Question 9 of 50
Score: 0 (of possible 1 point)
Managerial skills are considered general administrative
duties that need to be carried out in order for a company to be successful.
True

False

Question 10 of 50
Score: 0 (of possible 1 point)
Women occupy 25% of the managerial and professional
positions in the U.S. workforce
True

False

Question 11 of 50 Score:
1 (of possible 1 point)
A non-programmed decision is repetitive and routine.

True
False

Question 12 of 50
Score: 1 (of possible 1 point)
The 80/10/10 rule asserts that a minority of causes, inputs,
or efforts tend to produce a majority of results, outputs, or rewards.

True
False

Question 13 of 50
Score: 1 (of possible 1 point)
__________ is defined as all the tools and ideas available
for extending the natural, physical, and mental reach of humankind.

A. Technology

B. Operation

C. Behavior

D. Empowerment

Question 14 of 50
Score: 1 (of possible 1 point)
Making a profit is considered one type of social
responsibility.
True

False

Question 15 of 50
Score: 1 (of possible 1 point)
A defender response to uncertainty can be successful as long
as its primary technology and narrow product line remain competitive.
True

False

Question 16 of 50
Score: 1 (of possible 1 point)
The tendency to evaluate positively presented information
favorably and negatively presented information unfavorably is __________.

A. framing
error

B. cultural
error

C. stereotyping

D. halo
effect

Question 17 of 50
Score: 1 (of possible 1 point)
_____________ is defined as feelings of anxiety, self-doubt,
and isolation brought about by a mismatch between expectations and reality.

A. Culture
shock

B. Reality
check

C. Marketing
myopia

D. Self-efficacy

Question 18 of 50
Score: 1 (of possible 1 point)
The _____________ implies that consequences cannot always be
predicted in companies.

A. differentiation
strategy

B. empowerment
syndrome

C. cost
leadership focus

D. law of
unintended consequence

Question 19 of 50
Score: 1 (of possible 1 point)
A business following a(n) ____________ will deny
responsibility while striving to maintain
the status quo.

A. reactive
social responsibility
strategy

B. defensive
social responsibility strategy

C. accommodative
social responsibility strategy

D. proactive
social responsibility strategy

Question 20 of 50
Score: 0 (of possible 1 point)
If one remains faithful to the classical economic model,
then all companies should be involved in activities that support corporate
social responsibility.
True

False

Question 21 of 50
Score: 1 (of possible 1 point)
One recent study found that all of the following issues
except ________ were workplace hot spots that triggered unethical conduct.

A. balancing
work and family

B. poor
leadership

C. job
enrichment

D. company
politics

Question 22 of 50
Score: 1 (of possible 1 point)
____________ occurs when a buyer perceives unique and
superior value in a product.

A.
Differentiation

B. Cost
leadership

C. Cost
focus

D. Focused
differentiation

Question 23 of 50
Score: 1 (of possible 1 point)
Decision making complexity is greatly increased when
technical specialists are consulted before making a decision.
True

False

Question 24 of 50
Score: 1 (of possible 1 point)
The key areas of the changing environment that influence the
achievement of organizational objectives include all of the following except:

A. working
with and through others

B. balancing
effectiveness and efficiency

C. management
of the personnel and sales offices

D. getting
the most out of limited resources

Question 25 of 50
Score: 1 (of possible 1 point)
Many workers claim that the existence of ambiguous rules is
the common rationale for breaking the rules.
True

False

Question 26 of 50
Score: 1 (of possible 1 point)
Local warehousing and selling involves producing goods in
one country, and then shipping these goods to a parent company’s storage and
marketing facilities located in one or more foreign countries.
True

False

Question 27 of 50
Score: 1 (of possible 1 point)
Offshoring is a controversial practice that involves:

A. laying
off workers haphazardly

B. adopting
total quality management practices

C. using
objectives to motivate workers

D. sending
internal jobs to low-wage nations

Question 28 of 50
Score: 1 (of possible 1 point)
Framing involves attaching a label to information so that
judgment is influenced.
True

False

Question 29 of 50
Score: 0 (of possible 1 point)
Recent changes in the political and legal arena have made it
increasingly easy for managers to take refuge in bureaucratic shadows when the
law is broken.
True

False

Question 30 of 50
Score: 0 (of possible 1 point)
One limitation of MBO is that the process forces an
organization to develop a top-to-bottom hierarchy of objectives.
True

False

Question 31 of 50
Score: 1 (of possible 1 point)
An e-business is a company that seeks efficiencies via the
Internet in all basic functions such as production and marketing.
True

False

Question 32 of 50
Score: 1 (of possible 1 point)
The first step to sound organizational decision making is
__________.

A. monitor
results

B. follow
existing decision rules

C. assessment
of routine decision making

D. scan
internal and external situation

Question 33 of 50
Score: 1 (of possible 1 point)
Corporate philanthropy usually involves donations given to
suppliers so that product quality increases.

True
False

Question 34 of 50
Score: 1 (of possible 1 point)
Managers who are considered ethically lazy are referred to
as __________.

A. immoral
managers

B. moral
managers

C. altruistic
managers

D. amoral
managers

Question 35 of 50
Score: 0 (of possible 1 point)
One of the myths about small businesses discussed in the
textbook includes:

A. low-wage-jobs
myth

B. poor-financing
myth

C. sexual-harassment
myth

D. 50-percent-failure
myth

Question 36 of 50
Score: 1 (of possible 1 point)
Research suggests that managers often derail strategies if
they do not support individual self-interests.
True

False

Question 37 of 50
Score: 1 (of possible 1 point)
Which one of the following activities is not considered a
basic managerial function?

A. Counseling

B. Planning

C. Leading

D. Organizing

Question 38 of 50
Score: 1 (of possible 1 point)
A good education and marketing skills are the best insurance
against having your job outsourced to a foreign country.
True

False

Question 39 of 50
Score: 0 (of possible 1 point)
Most every organization has a mission statement that guides
decision making and conduct.
True

False

Question 40 of 50
Score: 1 (of possible 1 point)
The pace of decision making in today’s business climate has
fortunately decelerated due to advances in technology.

True
False

Question 41 of 50
Score: 1 (of possible 1 point)
The most vigorous growth in the aging population will be in
what age group?

A. 21-29
group

B. 31-39
group

C. 40-49
group

D. 55-and-older
group

Question 42 of 50
Score: 1 (of possible 1 point)
International management involves _________.

A. pursuing
organizational objectives in international and cross-cultural settings

B. incorporating
technology into the workplace requiring employees

C. to set
goals for their work

D. none of
the above

Question 43 of 50
Score: 1 (of possible 1 point)
___________ entails promptly achieving a company objective.

A. Effectiveness

B. Efficiency

C. Empowerment

D. Myopia

Question 44 of 50
Score: 1 (of possible 1 point)
It is more important for managers to be good administrators
rather than to be good at interacting with other coworkers.

True
False

Question 45 of 50
Score: 1 (of possible 1 point)
The innovation process involves the systematic development
and practical application of a new idea.
True

False

Question 46 of 50
Score: 1 (of possible 1 point)
Cross cultural training can include efforts to build
relationships and manage stress.
True

False

Question 47 of 50
Score: 1 (of possible 1 point)
A code of ethics is typically an unpublished statement of
moral expectations for employee conduct.

True
False

Question 48 of 50
Score: 1 (of possible 1 point)
The process of identifying and choosing among alternative
courses of action in a manner appropriate to the demands of the situation is
called __________.

A. decision
making

B. empowerment

C. TQM

D. MBO

Question 49 of 50
Score: 1 (of possible 1 point)
The_________ is an invisible barrier that prevents women and
minorities from advancing through an organization’s ranks.

A. glass
ceiling

B. resistance
effect

C. hierarchical
phenomena

D. bias
syndrome

Question 50 of 50
Score: 1 (of possible 1 point)
Controlling is the comparing of actual performance with
prior plans, and then taking necessary action.
True

False

 

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