QUESTION
Which of the following quality management approaches makes use of independent registrars?
A) generic quality control programs
B) total quality management
C) Six Sigma
D) statistical process control
E) ISO 9000 series
ANSWER
Answer: E
Explanation: E) The ISO 9000 series consists of quality assurance procedures companies must install, in purchasing, manufacturing, inventory, shipping, and other areas that can be audited by “registrars,” or independent quality assurance experts.
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