Which of the following nursing statements is the best example of the communication tool of clar-ification?
1. “Please say that again.”
2. “I don’t think I understand.”
3. “What did you mean by that?”
4. “Can you give me an example?”
ANSWER
ANS: 4
To check whether understanding is accurate, ask the other person to rephrase it, explain further, or give an example of what the person means. By asking for an example, the nurse is best able to determine the meaning of the client’s statement. The other options either simply ask the client to repeat the statement or state that the nurse needs further information.
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