Which of the following is the single most negative factor affecting a

Which of the following is the single most negative factor affecting a nurse’s credibility?

1. Deficient technical skills
2. Unethical or illegal behavior
3. Lack of caring and empathy
4. Poor nurse-client communication

ANSWER

ANS: 4
Breakdown in communication is a top contributor to errors in the workplace and threatens pro-fessional credibility. The remaining options affect credibility but not to the extent that poor communication does.