QUESTION
Which of the following is assumed by the production line manager’s argument?
A) The satisfaction of the production line workers is an important component in the company’s public image.
B) The levels of job satisfaction among production line workers are typical for companies in this industry.
C) Attempts to improve the job satisfaction of the workers focus on helping the workers understand the connection between the company’s goals and their goals as individuals.
D) The most effective programs to improve job satisfaction are ineffective in most circumstances.
E) The company can easily find and train new workers to replace those who have quit because they are dissatisfied.
ANSWER
Answer: E
Explanation: E) Suppose that satisfaction doesn’t tell you who is more productive. Is that enough to believe that satisfaction is irrelevant to productivity? Maybe not. The productivity data concerns only those who stay on the job. But what about the people who are so dissatisfied that they quit? Choice E must be assumed because if the company can’t easily replace people who quit, then the company would have a productivity-related reason to make workers satisfied. Choice A weakens the argument. Choice B need not be assumed because the argument is about this company and not the industry in general. Choice C: The production line manager isn’t a fan of any of these programs and so wouldn’t need to assume anything specific about how they function. Choice D goes too far: “most circumstances” is too broad.
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