QUESTION
Which of the following is an example of a service business?
A) a dentist who makes false teeth
B) a baker who bakes chocolate chip cookies
C) a book bindery that binds books
D) a factory that makes ice skates
E) a law firm that handles divorces
ANSWER
Answer: E
Explanation: E) Service businesses do not deal in products. They deal with people; they convert people’s unmet needs into satisfied needs.
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