Which of the following is a recognized focus area for quality improvem

Which of the following is a recognized focus area for quality improvement (performance im-provement) evaluations? (Select all that apply.)

1. Effective care
2. Delivery of care
3. Client satisfaction
4. Exceeding the standard of care
5. Identification of ‘missed’ client needs
6. Multidisciplinary approach to client care

ANSWER

ANS: 1, 2, 3, 4
Quality improvement is concerned with exceeding the standard of care, examining ways to be more efficient, improving client satisfaction, and focusing on service. Although the remaining options are pertinent, they are not major considerations of QI evaluation.