QUESTION
Which of the following, if true, most strongly supports changing who is responsible for performance appraisals at Foothill?
A) The supervisors carrying out appraisals were all assigned to Foothill’s central location, even though most of the employees they evaluated were at branches.
B) The web-based performance appraisal software already used by Cashcorp allows employees to do self-evaluations.
C) Cashcorp has a more detailed and clearer set of corporate objectives than Foothill used in appraisals.
D) Industry-wide research shows that peer appraisal has a more direct impact on employees than supervisor appraisal.
E) A regional news report claimed that Cashcorp was prepared to trim the Foothill workforce by up to 30 percent.
ANSWER
Answer: A
Explanation: A) When the employee and the appraiser are not at the same location, it becomes more difficult to evaluate performance objectively. So Choice A is correct: Cashcorp would likely want to involve regional line managers, peers, or subordinates in the appraisal process to improve its quality. Choices B and D might be reasons to involve employees in future evaluations, but they don’t address the current situation at Foothill. Choice C mentions one factor that should allow for better appraisals in the future, whoever does them. A news report (Choice E) may or may not be accurately predicting future actions.
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