QUESTION
Which of the following describes group think?
a. A member of a corporate executive committee states, “You could be making a big mistake.”
b. Members of a corporate executive committee fail to inform the chairperson that some middle managers do not support the decision.
c. A corporate executive committee cancels a press conference in light of poor market survey results.
d. Members demonstrate a willingness to take interpersonal risks
ANSWER:
ANS: B
Extreme cohesiveness can result in a negative group phenomenon referred to as group think. Group think occurs when the approval of other group members becomes so important that group members support a decision they fundamentally don’t agree with, just for the sake of harmony. Individual members are afraid to express conflicting ideas and opinions for fear of being excluded from the group. The group exerts pressure on members to act as one voice in decision making. Realistic evaluation of issues doesn’t occur because group members minimize conflict in an effort to reach consensus.
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