QUESTION
Which of the five steps in the consumer buying process is likely to be most affected by a recession?
A) problem recognition
B) information search
C) evaluating alternatives
D) purchase decision
E) postpurchase evaluation
ANSWER
Answer: D
Explanation: D) Purchase decision: I’ll choose this one or not choose at all. Consumers may choose not to buy. Economic forces—recessions, inflation, and the like—certainly affect consumers’ buying power and willingness to buy. Example: The recent Great Recession, with its vanished jobs, foreclosed homes, and destroyed savings, had a tremendous impact on retail sales.
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