Where does the statement “[it] gets people away from thinking that 96

QUESTION

Where does the statement “[it] gets people away from thinking that 96 percent is good, to thinking that 40,000 failures per million is bad” apply?

A) statistical process control
B) Six Sigma
C) ISO 9000 series
D) total quality management
E) generic quality assurance programs

ANSWER

Answer: B
Explanation: B) “Six Sigma gets people away from thinking that 96 percent is good, to thinking that 40,000 failures per million is bad,” says the president of a consulting firm.