When employee morale is important to an organization’s management, man

QUESTION

When employee morale is important to an organization’s management, managers face the challenge of how to quantify something so subjective. How could this be done?

What will be an ideal response?

ANSWER

Answer: Morale can be quantified to a certain extent through measurable objective data such as absenteeism and number of sick days used.
Explanation: Tying morale measurement to absenteeism and other factors such as tardiness or attrition is based on the assumption that unhappy people are more prone to quit, call in sick when they’re not, or come in late for no reason.