QUESTION
When conducting an in-service on serious medical errors, the nurse teaches that nearly 70% of sentinel events are related to
a. lack of education.
b. inadequate resources.
c. minimal rest periods.
d. miscommunication.
ANSWER:
ANS: D
Multiple studies have pinpointed miscommunication as a major causative agent in sentinel events, that is, errors resulting in unnecessary death and serious injury. Miscommunication is the root cause in nearly 70% of sentinel events.
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