When attempting to communicate a procedure to a Spanish-speaking clien

QUESTION

When attempting to communicate a procedure to a Spanish-speaking client, a strategy that the nurse could use to facilitate understanding would be

a. speak distinctly while exaggerating words.
b. attempt to use sign language.
c. use pictographs.
d. explain what is happening in complex terms.

ANSWER:

ANS: C
Pictographs are one of many tools recommended for communicating within nursing. For hearing-impaired clients, the nurse should speak distinctly without exaggerating words. There is no mention in the question of this client being hearing-impaired. American Sign Language has been a standard communication tool for many years; however, few care providers were able to use it. Even when a client appears not to understand, the nurse should explain in very simple terms what is happening.