What is the best way for the nurse to ensure control on the nursing un

QUESTION

What is the best way for the nurse to ensure control on the nursing unit?

1. Create tightly written job descriptions
2. Write extensive rules
3. Make certain that procedures are strict
4. Support continuous quality improvement activities

ANSWER:

Correct Answer: 4

Formal, structured, bureaucratic controls, such as tightly written job descriptions, extensive rules, and strict procedures elicit control by implying that not following procedures will result in a negative outcome for the employee. Continuous quality improvement activities are more flexible and are done with the employees. Activities done with employees tend to produce better control and less staff resistance.