What are Herzberg’s key factors driving employee satisfaction? Give tw

QUESTION

What are Herzberg’s key factors driving employee satisfaction? Give two examples of each factor.

What will be an ideal response?

ANSWER

Answer: Herzberg believed that motivating factors cause work satisfaction. Examples include achievement, recognition, responsibility, advancement/growth, and the work itself. Hygiene factors cause dissatisfaction. Examples are pay and security, working conditions, interpersonal relationships, company policy, and supervisors.
Explanation: Herzberg proposed that motivating factors cause work satisfaction. They are related to higher-level needs such as achievement, recognition, responsibility, advancement/growth, and the work itself. Hygiene factors cause dissatisfaction. They are related to lower-level needs such as pay and security, working conditions, interpersonal relationships, company policy, and supervisors.