Two staff nurses are arguing about whose turn it is to work on the upc

QUESTION

Two staff nurses are arguing about whose turn it is to work on the upcoming holiday. In trying to resolve this conflict, the nurse manager understands that interpersonal conflict arises when:

a. Risk taking seems to be unavoidable.
b. People see events differently.
c. Personal and professional priorities do not match.
d. The ways in which people should act do not match the ways in which they do act.

ANSWER:

ANS: B
By definition, conflict involves a difference in perception between two or more individuals.