QUESTION
To be efficient means to use people, money, and other resources wisely and cost effectively. To be effective means to realize the organization’s goals by making the right decisions and executing them successfully.
Which focuses on process, and which focuses on results?
What will be an ideal response?
ANSWER
Answer: Effectiveness focuses on realizing goals, meaning it focuses on results. Efficiency focuses on the ways in which goals are realized, meaning it focuses on process.
Explanation: Efficiency focuses on the means, whereas effectiveness focuses on the ends.
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