The workgroup on NU 23 is marked by apathy toward the ward’s patients,

QUESTION

The workgroup on NU 23 is marked by apathy toward the ward’s patients, high absenteeism, open conflict among team members, and high turnover of personnel, including managers. The underlying behavior in this situation may be characterized as:

a. Powerlessness.
b. Anger.
c. Apathy.
d. Oppression.

ANSWER:

ANS: A
Emotions such as anger and apathy result from a workplace in which powerlessness is exhibited.