QUESTION
The staff development trainer is preparing material as part of a teambuilding seminar. What should the trainer include in the teaching material? (Select all that apply.)
1. Importance of setting goals
2. Honoring individual talents
3. Strategies to support group cohesion
4. Methods to ensure good communication
5. Reviewing structure, process, and outcomes
ANSWER:
Correct Answer: 1, 2, 3, 4
Characteristics that provide the foundation for effective healthcare teams include a common purpose, measurable goals, effective leadership, effective communication, good cohesion, and mutual respect. Structure, process, and outcomes are the elements within the Donabedian Model of measuring healthcare system performance.
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