The staff development instructor is preparing material for an in-servi

QUESTION

The staff development instructor is preparing material for an in-service on role conflict in nurses. If the instructor provides the information according to consequences, in which order should this material be provided?

1. Role stress
2. Public image
3. Role discrepancy
4. Role value orientation

ANSWER:

Correct Answer: 1, 4, 3, 2

Role conflict occurs when competing demands are placed on the nurse who is trying to fulfill multiple roles. The primary consequence of role conflict is role stress. A second cause of role conflict is different views concerning what nursing is and should be. Role value orientations vary considerably among practitioners; some nurses have a more traditional view of the nurse’s role than new managers or new professionalsA third cause of conflict is a discrepancy between the nursing and medical views of what the nurse’s role should be. A fourth source of conflict is the public image of nursing. Personal expectations and self-image may conflict with perceived public expectations.