The nurse recognizes the following as an appropriate strategy for comm

The nurse recognizes the following as an appropriate strategy for communicating with clients who are not fluent in English?

1. Speaking in a louder tone of voice
2. Incorporating hand gestures and pictures
3. Responding to the client by his or her first name
4. Interacting with an interpreter for all communication

ANSWER

ANS: 2
An appropriate strategy for communicating with clients who are not fluent in English is to incor-porate hand gestures and pictures. Speaking in a louder tone of voice will not help the client un-derstand the English language. Responding to the client by his or her first name may demonstrate a lack of respect. The nurse should introduce him or herself and then request the client to intro-duce himself or herself. An interpreter is not necessary for all communication. However, an inter-preter must be used for communicating to the client information about his or her medical condi-tion. It is not acceptable for family members to translate health care information, but they can assist with ongoing interaction during the client’s care.