QUESTION
The nurse manager is planning the holiday schedule for the staff on the Oncology unit. The staff is highly experienced, and has worked well together for more than five years. Which situational leadership model is best used in this situation?
1. Participating
2. Telling
3. Selling
4. Delegating
ANSWER:
Answer: 1
Rationale: The nurse manager could ask the staff for participation and assistance in making the holiday schedule, keeping the final implementation to himself. The task is relatively low-end, and the relationship is high-end supportive. The staff might not react well to a schedule presented with a telling style. A selling style might be necessary if the manager makes and implements an unpopular schedule. Delegating the holiday schedule could be a risky choice. The manager would be leaving responsibility for the decision and the implementation up to the staff.
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