The nurse is in the process of conducting an admission interview with

The nurse is in the process of conducting an admission interview with the client. At one point in the discussion, the client has provided information that the nurse would like to clarify.

The nurse employs the technique of clarification as indicated by the response:
1. “I’m not sure that I understand what you mean by that statement.”
2. “The ECG records information about your heart’s electrical activity.”
3. “Let’s look at the problem you have had with your medication when you were home.”
4. “What’s your biggest concern related to your hospitalization at the moment?”

ANSWER

ANS: 1
“I’m not sure that I understand what you mean by that statement” is correct. Clarifying is when the nurse checks whether understanding is accurate by restating an unclear message to clarify the sender’s meaning, or by asking the other person to restate the message, explain further, or give an example of what the person means. This response indicates the nurse wants to clarify what the client is saying so he or she can have an accurate understanding of what the client means. “The ECG records information about your heart’s electrical activity” is an example of providing in-formation, not clarification. “Let’s look at the problem you have had with your medication when you were home” is an example of focusing, not clarification. “What’s your biggest concern relat-ed to your hospitalization at the moment” is an example of sharing empathy.