The nurse documents that the client’s communication is congruent. What

QUESTION

The nurse documents that the client’s communication is congruent. What does this indicate?

1. The client’s communication is therapeutic.
2. The client’s nonverbal behaviors match the verbal message.
3. Nonverbal behaviors are expressed more strongly than the verbal message.
4. The verbal message is more important than the nonverbal message.

ANSWER:

Correct Answer: 2

Congruence of communication means that the client’s nonverbal behaviors match the verbal message. There is no indication that the communication is or is not therapeutic. There is no indication that the verbal message is more or less important than the nonverbal message.