The hospital is a complex organization in which some amount of conflic

QUESTION

The hospital is a complex organization in which some amount of conflict is always present. How is this level of conflict described?

1. Latent
2. Felt
3. Perceived
4. Overt

ANSWER:

Correct Answer: 1

The constant level of conflict present in complex organizations is called latent conflict. Perceived conflict is when awareness begins. Felt conflict is when hostilities, anxieties, and stress erupt. Overt conflict results when the conflict is acted out.