The hospital changed its management technique to theory Z. Theory Z di

QUESTION

The hospital changed its management technique to theory Z. Theory Z differs from other management theories in that theory Z:

a. Focuses on productivity
b. Focuses on institutional system
c. Calls for the formation of quality circles to make decisions
d. Calls for the development of strategic plans

ANSWER:

ANS: C
Quality circles are formed when 2 to 10 employees meet to identify problems, explore options, and make decisions.