The faculty member is reviewing a process recording with the student n

The faculty member is reviewing a process recording with the student nurse. The student has been working with a client who has had an amputation of the lower left leg and is emotionally fragile.

The student receives positive feedback from the faculty member for the following response made to the client:
1. “Why are you so upset today?”
2. “I’m sure that everything will be all right.”
3. “You shouldn’t cry. The wound will heal soon.”
4. “It must be very difficult to have this happen to you.”

ANSWER

ANS: 4
“It must be very difficult to have this happen to you” is an example of using the therapeutic communication technique of sharing empathy. “Why are you so upset today?” is an example of a nontherapeutic communication technique of asking for explanations. “I’m sure that everything will be all right” is an example of a nontherapeutic communication technique of giving false re-assurance. “You shouldn’t cry. The wound will heal soon” is an example of a nontherapeutic communication technique of giving disapproval.