QUESTION
Social cognitive competency refers to
a. the ability to use verbal and nonverbal interventions.
b. understanding the relationships between the roles of the sender and receiver.
c. the ability to interpret message content within interactions from the point of view of each participant.
d. interpreting emotional content by observing body language.
ANSWER:
ANS: C
Social cognitive competency is the ability to interpret message content within interactions from the point of view of each of the participants. The ability to use verbal and nonverbal interventions refers to message competency. Understanding relationships of the sender and receiver refers to role relationship. Interpreting emotional content by observing body language refers to body cues.
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