QUESTION
Over which type of change does the change agent have the most control?
1. Spontaneous change
2. Crisis
3. Developmental change
4. Planned change
ANSWER:
Correct Answer: 4
According to Lippitt, planned change is intended and purposive; plans to accommodate the change can be made prior to the “change event” occurring. Other forms of change such as spontaneous and crisis may occur as a result of an unexpected event; there is not time for planning of response strategies. Developmental change is not consciously planned; it just happens.
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