One of the most important tools for motivating employees is praise, bu

QUESTION

One of the most important tools for motivating employees is praise, but different types of praise are effective for different people. Some employees prefer indulgences like spa visits; others prefer public award presentations.

Which motivational theory does this dynamic reflect?
A) Herzberg’s two-factor theory
B) Ouchi’s Theory Z
C) Vroom’s expectancy theory
D) Adams’s equity theory
E) the Hawthorne effect

ANSWER

Answer: C
Explanation: C) Expectancy theory proposes that people are motivated by how strongly they want something. Offering an engraved plaque to an employee won’t be very effective if he or she prefers tickets to a hit theater show.