Nurses on the floor of a general medical-surgical unit do not get alon

QUESTION

Nurses on the floor of a general medical-surgical unit do not get along, and the clients on the floor have noticed this. Satisfaction reports have been poor, and the nurse manager has asked all members of the unit to participate in the upcoming staff meet

The nurse manager will present communication strategies to assist staff to engage in meaningful conversations. Which of the following communication strategies is highlighted by the creation of a safe place to foster collaborative learning and to share and listen to the thinking of others to connect at a deeply human level?
A) Listening
B) Advocacy
C) Intention
D) Silence

ANSWER:

C