QUESTION
Juan had heard positive things about using management by objectives to increase productivity, so he implemented it across his biotech company.
Yet he was surprised to see that after two years, productivity had increased less than 10 percent. Juan had expected much better results. What most likely caused these poor results?
A) Employee objectives were too challenging.
B) Employees required more management control.
C) Commitment of top managers was limited.
D) Including all employees in MBO was too disruptive.
E) Lower-level objectives were too specific.
ANSWER
Answer: C
Explanation: C) Commitment of top management to an MBO initiative is critical to its success.
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