QUESTION
In which of the following situations would the interests of the salesperson be most likely to conflict with the interests of the overall organization?
A) A Macmoo real estate agent and another real estate agent have a difference of opinion about the fair market value of a property.
B) A Macmoo real estate agent completes a transaction, earns a commission, and generates sales leads that become profitable relationships for other Macmoo agents.
C) A Macmoo agent becomes the selling agent for the same property multiple times.
D) A real estate transaction would generate a high commission for an agent but would associate the agency with the destruction of a beloved local landmark.
E) A Macmoo agent works excessively to earn a big bonus but neglects her personal life.
ANSWER
Answer: D
Explanation: D) In Choice D, the individual agent would have an interest in making the sale, but the company would not want to be associated with destroying something popular. So Choice D has a conflict. Choice A involves a conflict with a person outside the company. Choice B is an example of what the company wants to happen. Choice C has no conflict at all. Choice E is a conflict between two of the employee’s own interests.
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