identify and analyze the problem or opportunity, develop hypotheses ab

QUESTION

identify and analyze the problem or opportunity, develop hypotheses about what the issues may be, and decide which one to test. you can also reaffirm your mission statements.

· test the potential solution, ideally on a small scale, and measure the results. Implementation of a chosen course of action. In this setting, management accounting information is communicated to front-line and support employees to inform their daily decisions and work activities.

· study the result, measure effectiveness, and decide whether the hypothesis is supported or not. measuring and monitoring ongoing performance and taking short-term actions based on the measured performance. Management accountings traditional focus has been on measuring, evaluating, and reporting the costs of ongoing operations.

· if the solution was successful, implement it. managers take actions to lower costs, change resource allocations, improve the quality, cycle time, and flexibility of processes, modify the product mix, change customer relationships, and redesign and introduce new products. They reward (and occasionally punish) employees based on performance.

The PDCA / PDSA cycle is a continuous loop of planning, doing, checking (or studying), and acting. It provides a  an effective way for solving problems and managing change, and its useful for testing improvement measures on a small scale before updating procedures and working methods.

 

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