human relationship and development

QUESTION

A general principle of etiquette in the workplace is to:be considerate of the feelings of work associates.look sharp at every available opportunity.criticize others gently.smile and be positive even when in a down mood.4 points Question 2.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> Which one of the following is considered to be an important characteristic of an effective coach?confrontational stylediplomacy and tactcompetitiveness with team membersimpatience4 points Question 3.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> A point of etiquette to keep in mind when sending e-mail is that:rules of etiquette do not apply to e mail.the way in which you send a message tells something about you.using line justification is a heavy insult.salutations such as “Dear ________” are now regarded as poor etiquette.4 points Question 4.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> It is important to take the initiative in helping others in the workplace because there is a natural tendency for most people to:ask for more help than coworkers are willing to give.be embarrassed or fearful of asking for help.associate asking for help with getting ready to be fired.regard receiving help as an entitlement.4 points Question 5.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> A defining characteristic of the yes people type of difficult person is that he or she:avoids promising to meet deadlines.says yes to the boss, but no to coworkers.says no to the boss, but yes to coworkers.rarely delivers on promises.4 points Question 6.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> As a trainer, you explain to Pamela that if she learns how to find relevant information on the Internet well, she will be eligible for promotion. You are making use of the learning principle called:motivated interest.concentration.meaningfulness of material.deal with trainee defensiveness.4 points Question 7.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> The position taken in the human relations text is that organizational politics refers to gaining advantage by:dirty tricks.any means other than merit or luck.the formal use of power.hard work and good performance.4 points Question 8.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> You can tell that Janis has good social intelligence because she:understands that good relationships give her energy.people can be manipulated when they are needy.is only hostile toward people she perceives to be stupid.being arrogant toward others helps them think more clearly.4 points Question 9.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> A major characteristic of nurturing people is that they:dislike most people.are late bloomers in their career.promote the growth of others.conduct serious negotiations over lunch.4 points Question 10.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> Which one of the following is the least effective mentoring behavior?counseling with the protégébeing a role model for the protégéhelping the protégé “learn the ropes”solving problems for the protégé4 points Question 11.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> Visualize yourself in a full-time professional job working for a company that believed strongly in mentoring. Explain whether you would prefer a mentor for yourself, or be assigned a mentor by the company. What are some traits you would look for in a mentor? For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac). Content Editor Use arrow keys to select functions BoldItalicUnderlineFont family — Font family –Font size — Font size –Text Color ?Bullet ListNumber ListToggle Spell CheckerInsert/Edit LinkRemove LinkBoldItalicUnderlineStrikethrough– Format — Heading Sub Heading 1 Sub Heading 2 Paragraph Formatted CodeFormatFont family — Font family — Andale Mono Arial Arial Black Book Antiqua Comic Sans MS Courier New Georgia Helvetica Impact Symbol Tahoma Terminal Times New Roman Trebuchet MS Verdana Webdings WingdingsFont size — Font size — 1 (8pt) 2 (10pt) 3 (12pt) 4 (14pt) 5 (18pt) 6 (24pt) 7 (36pt)Bullet List?Number List?Text Color ?Highlight ?Remove FormattingCutCopyPasteFindUndoRedoAlign LeftAlign CenterAlign RightAlign FullIndentOutdentSuperscriptSubscriptInsert/Edit LinkRemove LinkDirection Left to RightDirection Right to LeftLineHorizontal RuleInsert Nonbreaking Space CharacterToggle Spell Checker?Record from WebcamLaunch Math EditorShow Nonprinting CharactersBlockquoteSymbolEmotionsAnchorInsert/Edit TableTable Row PropertiesTable Cell PropertiesInsert Row BeforeInsert Row AfterDelete RowInsert Column BeforeInsert Column AfterDelete ColumnMerge Table CellsSplit Merged Table CellsHTML Code ViewEdit CSS StylePreviewHelpFull ScreenShow Less.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”>. press alt f10 for toolbar. press alt 0 for help.” src=”‘javascript:” “‘”=””>Path: Words:030 points Question 12.columbiasouthern.edu/webapps/assessment/take/launch.jsp?course_assessment_id=_324219_1&course_id=_51674_1&content_id=_3704479_1&step=null”> Etiquette training for people in high-level business positions is more popular than ever. How would you explain the popularity of such training in the recent era? Give examples. For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac). Content Editor Use arrow keys to select functions BoldItalicUnderlineFont family — Font family –Font sizeText Color ?Bullet ListNumber ListToggle Spell CheckerInsert/Edit LinkRemove LinkBoldItalicUnderlineStrikethrough– Format — Heading Sub Heading 1 Sub Heading 2 Paragraph Formatted CodeFormatFont family — Font family — Andale Mono Arial Arial Black Book Antiqua Comic Sans MS Courier New Georgia Helvetica Impact Symbol Tahoma Terminal Times New Roman Trebuchet MS Verdana Webdings Wingdings– Font size –Font size — Font size — 1 (8pt) 2 (10pt) 3 (12pt) 4 (14pt) 5 (18pt) 6 (24pt) 7 (36pt)Bullet List?Number List?Text Color ?Highlight ?Remove FormattingCutCopyPasteFindUndoRedoAlign LeftAlign CenterAlign RightAlign FullIndentOutdentSuperscriptSubscriptInsert/Edit LinkRemove LinkDirection Left to RightDirection Right to LeftLineHorizontal RuleInsert Nonbreaking Space Character

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