Harry works for a bicycle manufacturer as a salesperson. He sells bike

QUESTION

Harry works for a bicycle manufacturer as a salesperson. He sells bikes in quantity to bicycle shops and sporting goods stores. He was given a new monthly sales quota by his boss: 1,000 bikes.

Harry increased his in-person sales calls from three per day to four per day. But by the end of the month, Harry had sold only 850 bikes. Harry reported the number to his boss and explained that two of the stores in his sales territory had gone out of business. Which two behaviors did Harry exhibit over the course of the month?
A) authority and delegation
B) delegation and responsibility
C) responsibility and authority
D) accountability and delegation
E) accountability and responsibility

ANSWER

Answer: E
Explanation: E) Harry exhibited accountability when he told his boss how many bikes he had sold. He perhaps also exhibited accountability when he justified his sales numbers by explaining that two stores in his territory had gone out of business. And he exhibited responsibility when he increased his sales calls from three per day to four per day.