Giancarlo has run a successful Italian trattoria for nearly 30 years.

QUESTION

Giancarlo has run a successful Italian trattoria for nearly 30 years. When asked the secret to his success, he always attributes it to his loyal customers.

What basic philosophy does Giancarlo follow to keep his customers happy and coming back for more good food?
What will be an ideal response?

ANSWER

Answer: To maintain a satisfied customer base, Giancarlo sells a quality product at a fair price.
Explanation: The best way to keep customers happy is to sell a quality product or service at a fair price.