During a staff conference, the issue of mandatory in-service sessions

QUESTION

During a staff conference, the issue of mandatory in-service sessions was raised. The staff from the day shift wanted the in-service sessions to be held from 12:00 to 1:00 PM, so they could eat lunch together.

Some of the newer staff members who worked nights remained silent. When it came time for the vote, the majority who worked days and evenings accepted the time for the in-service sessions. The night shift members did not promote this new schedule. This form of peer pressure is:
a.
Consensus building
b.
Groupthink
c.
Ad hoc committee
d.
Task force

ANSWER:

ANS: B
Groupthink seeks fast solutions with little critical thinking or input from group members. People may feel invulnerable, ignore negative feedback, stereotype differing views as misinformed, and use peer pressure to suppress doubters. People conform rather than challenge ideas, and poor decisions can result.