During a performance evaluation, the staff nurse tells the nurse manag

QUESTION

During a performance evaluation, the staff nurse tells the nurse manager, “I’m not the only one who takes a long lunch break, so I shouldn’t be penalized for doing that.” The nurse manager understands that the staff nurse’s behavior is that of:

a. An exploder
b. A sniper
c. An unresponsive person
d. A complainer

ANSWER:

ANS: D
Complainers may dump on one directly or may complain about other “awful” people. Complaining helps people appear blameless and innocent, at least to themselves.