Dona has just been promoted to a supervisory management position, but

QUESTION

Dona has just been promoted to a supervisory management position, but her manager, Tom, has received feedback that her human skills are lacking.

He should encourage Dona to attend a one-day training course that guarantees improvement in human skills because they are easy skills to learn.
Indicate whether the statement is true or false.

ANSWER

Answer: FALSE
Explanation: Human skills are the set of skills that enable people to work cooperatively with others. They are the hardest skills to master. A short training course that guarantees improvement should be evaluated with skepticism; a mentoring program might work better.