character and fundamental orientation toward life

QUESTION

Multiple ChoiceQuestion 1. 1. (TCO 3) Ethics is derived from the _____ word ethos, referring to a person’s innercharacter and fundamental orientation toward life. (Points : 5)HebrewRomanGreekEnglishFrenchQuestion 2. 2. (TCO 3) The effective leader holds _____ as a central value and foundation for all othervalues. (Points : 5)PowerCustomSuccessTruthNone of the aboveQuestion 3. 3. (TCO 3) In dealing with moral dilemmas, organizations typically reflect one of threeethical climates: (Points : 5)Strong central leaders; democratic leadership; no leadersSelf-centered; other-centered; no-centeredLaw of the jungle; agrarian society; free market economyProfit-maximizing; trusteeship; quality of life managementNone of theseQuestion 4. 4. (TCO 7) The preferred basis of growth for the _____ is introspection and self-analysis.(Points : 5)TraditionalistParticipativeIndividualistNone of the aboveQuestion 5. 5. (TCO 4) Characteristics of a high performance team include: (Points : 5)A clear, elevating goalCompetent team membersA collaborative climatePrincipled leadershipAll of the aboveQuestion 6. 6. (TCO 4) Rewarding employees for team effort and results is a demonstration of:(Points : 5)A true bossA leader as team builderA model employeeCorporate tax breakQuestion 7. 7. (TCO 4) Research shows that success is enhanced if an organization understands andeffectively manages which of the following team processes? (Points : 5)Buy inAccountabilityLearningInfrastructureAll of the aboveQuestion 8. 8. (TCO 8) _____ involves reconciling underlying differences so that issues are resolvedto the mutual benefit of all parties. (Points : 5)DominationAccommodationCompromiseCollaborationAll of the aboveQuestion 9. 9. (TCO 9) A recent survey shows that _____ of the North American companies surveyedengaged in 11 or more change initiatives within a five-year period. (Points : 5)42 percent11 percent88 percent97 percentPage 2Multiple ChoiceQuestion 1. 1. (TCO 7) All but one of the following are steps that help close communication gapscaused by personality differences. (Points : 5)Be tolerantBe quietTalk it outGive a littleQuestion 2. 2. (TCO 3) Through _____ and ____, the older community passes on ethics to youngpeople. (Points : 5)Modeling and socializationCommand and controlSelf-study and self-leadershipRules and regulationsPreaching and teachingQuestion 3. 3. (TCO 4) Positive group member roles include: (Points : 5)Encourager, clarifier, harmonizerIdea generator, ignition key, standard setterDetail specialistAll of the aboveNone of the aboveQuestion 4. 4. (TCO 8) Ann Morrison identifies 10 practices considered to be important in dealing withdiversity, including: (Points : 5)Top management’s personal involvementTargeted recruitmentDiversity training groupsWork and family policies that support diversityAll of the aboveQuestion 5. 5. (TCO 9) Principles to follow in developing others include: (Points : 5)Have a respectful attitudeBuild self-esteemUse coaching versus judgingPractice to build proficiencyAll of the aboveQuestion 6. 6. (TCO 9) Which of the following conditions is not conducive to growth? (Points : 5)People grow when there is a felt needPeople grow when their plans move from general goals to specific actionsPeople grow when they are coerced by an autocratic leaderPeople grow as they move from external to internal commitmentQuestion 7. 7. (TCO 9) Setting performance objectives is important in four major areas, which includes_____, _____, _____, and _____. (Points : 5)quantity, quality, timeliness, costpast, present, future, continuouspersonal, social, organizational, societalsales, production, finance, engineeringNone of the aboveQuestion 8. 8. (TCO 6) _____ is a careful search for excellence, which involves taking the absolutebest as a standard and trying to surpass it. (Points : 5)Top gradingBottom liningPin pointingBench markingNone of the aboveQuestion 9. 9. (TCO 6) Performance management skills include: (Points : 5)Preparation, execution, evaluationTasks, relationships, ideasReading, writing, speakingClearly communicating goals, coaching others to succeed, correcting poor performanceNone of the aboveQuestion 10. 10. (TCO 6) Performance reviews should include which three steps? (Points : 5)Preparation, implementation, follow-upJob design, wage administration, evaluationIndividual report, group report, organizational reportThinking, doing, discussionContent, process, applicationQuestion 11. 11. (TCO 10) Sam Walton wrote that success came from: (Points : 5)Maintaining records, positive attitude, good healthFinancial performance, materials management, employee loyaltyBuilding a team, hard work, breaking old rulesNone of the abovePage 3Essay and Short Answer1. (TCO 4) This question has three parts:(I) Identify the four stages of group development as originally theorized by Tuckman.(II) For each stage, describe the group characteristics, major issue, and member behavior.(III) Provide an example of a group you have been in, and show how the group went through the stages.Describe behaviors or issues that helped move your team from one stage to the next. (Points : 30)2. (TCO 2) (I). Describe each of the following leadership styles: directive, participative, and free rein. (II)Explain which one is best, or, if no one style is best, describe what the style of leadership depends on.(Points : 30)3. (TCO 3) List, describe, and provide an example to illustrate each of the four bases of power based onthe position. (Points : 20)4. (TCO 8) (I). Describe burnout. In your own words, describe the formula for burnout. Finally, discusswhat leaders can do to prevent burnout in the workplace. (Points : 20)

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