Chantal has tried a variety of approaches to motivate Jack to come to

QUESTION

Chantal has tried a variety of approaches to motivate Jack to come to work on time. He’s a great employee when he’s on the sales floor, but she can’t allow him to bend the rules on punctuality. It’s not fair to others.

The next time he’s late, she will have to suspend him. What theory is Chantal using?
A) equity theory
B) expectancy theory
C) management by objectives
D) time-motion studies
E) reinforcement theory

ANSWER

Answer: E
Explanation: E) Chantal is planning to apply negative consequences to stop or change undesirable behavior. This is known as punishment under reinforcement theory.